KINTO mobility services in Malaysia is provided by Toyota Capital (Malaysia) Sdn. Bhd. (hereinafter collectively referred as "KINTO", "TOYOTA CAPITAL", "WE", "US" or "OUR").

The following terms of use create a legally binding agreement between you and KINTO where you accept this Policy without limitation or qualification.

You acknowledge that upon your use of www.kinto-my.com (the "Website") you have accepted on the terms and conditions, Privacy Statement set out herein which we may change at our absolute discretion from time to time without notice.

Your use of this Website constitutes your agreement to all the terms and conditions in force for the time being as set out herein. If you do not agree to any part of the following terms or conditions, you must not use this Website nor the services provided therein.


KINTO is a vehicle subscription service, provided by Toyota Capital, as the owner of the vehicle and the customer as the subscriber, subscribes to the service offered and specified by Toyota Capital through this site.

KINTO mobility services including but not limiting to KINTO One product which is a vehicle Subscription Plan provided by Toyota Capital.


This Website provides information on KINTO subscription services and its latest promotion. Whilst we make every reasonable effort to ensure that the information on the Website is the most recent and correct, from time to time the specifications of vehicles, services and prices can be subject to change by us without notice. You are advised to always consult our KINTO Support Centre for the latest information on the models, specifications, features, prices, options and availability of the products and services.

The vehicles on this Website may be images used for illustration purposes. Due to variations in computer hardware and software, actual vehicle colours may vary from those shown on this Website.


Either we or you can cancel an application for KINTO subscription services. Cancellations by you can only be made by contacting our KINTO Representative via the website or by phone. Write in to us here to initiate a cancellation.

  1. Our cancellation
    We reserve the right to approve or decline the application without assigning any reasons whatsoever, and the decision shall be final and conclusive. Below are the following scenarios that may lead to cancellations including but not limited to: -
    1. Incomplete or false supporting documents.
    2. Failure to provide required supporting documents for application processing.
    3. Failure to collect the vehicle within the stipulated timeline after notification from us on the vehicle availability. Please refer to our Delivery Policy for better understanding.
  2. Your cancellation
    After the signing of the Subscription Agreement, your vehicle will be made available after payment i.e. Security Deposit, Stamp Duty, 1st month Subscription Charges are made. Below are the following scenarios that may lead to cancellations including but not limited to: -
    1. Failure to collect the vehicle within the stipulated timeline after notification from us on the vehicle availability. Please refer to our Delivery Policy for better understanding.
    2. Early cancellation of the Subscription Plan. Please refer to our Delivery Policy for better understanding.
    3. Upon the expiry of the Subscription Plan. Please refer to our Delivery Policy for better understanding.
  3. Mode of refund
    How long the refund
    Refund (where applicable) will be made earliest one (1) month after receiving of the cancellation form.

    What method
    At Toyota Capital sole discretion, the refund (where applicable) will be made through the following: -
    1. Remit to nominated credit card account of the subscriber;
    2. Cheque payable to the name of the subscriber; or
    3. Interbank transfers to the nominated bank account of the subscriber.

    Contact point
    KINTO Support


We will notify you when your vehicle to be ready for delivery. You agree to schedule and take delivery of your Vehicle within three (3) working days from such notification, failing which we may cancel your subscription and thereupon your security deposit shall be forfeited absolutely to Toyota Capital.

In the event that the Subscription Plan is cancelled before the expiry of the Subscription Period for whatsoever reasons, you expressly undertake and agree to pay to Toyota Capital a sum equivalent to six (6) months of the Subscription Charges or the Subscription Charges for the remainder of the Subscription Periods, whichever the lower.

You shall indemnify us against any losses or expenses or damages, including but not limited to all or any vehicle inspection costs, transfer cost, registration cost, insurance, road tax, storage cost, taxes, liabilities, and penalties incurred in cancelling the Subscription Plan.

We reserve the right to deduct or set off the cost or expenses incurred following the cancellation or expiry of this Subscription Plan against the Security Deposit.

Your actual delivery date is dependent on many factors, including your vehicle's configuration and manufacturing availability.

The vehicle delivery date by default shall be the commencement date of the subscription period.


You may be requested by our KINTO Representatives to provide your valid credit card information which includes but not limited to full name, card type, card number, expiry date, and the three number CVV code at the time of Security Deposit payment to our payment gateways providers in order to proceed your application.

You shall pay the following monthly Subscription Charges by way of recurring payment and that you hereby agree to the enrolment to the recurring payment registration.

Notwithstanding the foregoing provisions, we reserve the right to change the charge date / due date of the monthly Subscription Charges.

You are to ensure that the credit card registered for the monthly recurring payment is usable throughout the Subscription Periods and shall at all time not exceed the credit limit. We shall not in any event be responsible for any failure in relation with the monthly recurring payment.

You shall notify us in writing of the intention to change the registered credit card for whatsoever reason.

While all reasonable security measures will be taken to ensure that your credit information is secured, you agree to hold us and our employees harmless and release us from any claims, liability, damage, or actions resulting from any loss, release, disclosure, or compromise of your credit/ debit card information caused by viruses, hacking activities, malware and malicious software, or any other unlawful interference of the Website's system and its services provided.


We regard your privacy as important. For more detailed information on how we collect and process your personal information, please refer to our Privacy Statement.


The presentation and all content of this site (including the Website code) are protected by industrial and intellectual property rights. You may only use the information, text, pictures, code or graphics contained in this site for your personal, non-commercial use and may not reproduce, modify, transmit, license or publish it, in whole or in part, for any purpose without the prior written consent of us, unless for viewing.


All trademarks, logos and service marks shown in this site are the property of Toyota Capital or third parties. You are prohibited from using, downloading permanently, copying or distributing them in any way without the written permission of us or third parties, as the case may be.


This Website may contain hyperlinks to websites operated by parties other than KINTO & Toyota Capital such as our business affiliates, payment gateways providers or others. The inclusion of hyperlinks to such websites does not imply our endorsement of such websites nor any association with their operators. We will not be responsible for the contents of other websites.
Occasionally when linking to another websites, you may still see our KINTO logo. This is to provide you with a seamless experience when visiting the websites. In this case you are no longer on the Website and you should only link to a third-party website if you are willing to accept responsibility for and the risks associated with, use of that website. The identity of the websites can always be known through the websites' addresses displayed on the browser.


We provide no warranty, whether expressly or implied, of any kind including but not limited to any implied warranties or implied terms of satisfactory quality, fitness for a particular purpose or non-infringement. All such implied terms and warranties are hereby excluded.


We do not warrant that the functions in our Website will be uninterrupted or error-free, that defects will be corrected or that this Website or the server that makes it available is free of any virus or other harmful elements. We do not warrant or make any representations regarding the correctness, accuracy, reliability, or otherwise of our Website's Content or the results of their use.


We disclaim any liability for any direct, indirect, incidental, consequential or special damages arising out of or in any way connected with your access to or use of the Website, including (but not limited to) any loss or damage caused by viruses affecting your computer equipment or your reliance on information obtained through the Website.


We reserve the right to update this Policy, Privacy Statement and any other terms and conditions at any time as business needs require. You understand and agree that if you continue to the Website after the date or continue to access and/or use the Website, on which such terms have changed, we shall treat you have accepted those changes.


These terms and conditions and this Website's Content shall be governed and construed in accordance with Malaysian laws, and the courts of Malaysia shall have exclusive jurisdiction to adjudicate any dispute which may arise in relation thereto.


You agree that no joint venture, partnership, employment or agency relationship exists between you and us as a result of your use of this Website.


If any provision of this Policy is held to be invalid or unenforceable, such provision shall be severed and the remaining provisions shall be enforced. You may not assign or transfer any of your rights or obligations under this Policy or Privacy Statement. Headings are for reference purposes only and do not limit the scope or extent of such section. Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches.

We do not guarantee we will take action against all breaches of the provisions of this Policy. This Policy and the relevant terms and conditions set forth the entire understanding and agreement between you and us with respect to its subject matter.

We may terminate your use of this Website and/or Other Services or Applications for Online application or any of the Services at any time for any reason or no reason, with or without notice.